Online Ticketing

Online Ticketing

Buy Tickets Here
 

As recommended by the Wisconsin Department of Health Services (DHS), in an effort to protect our guests during the Covid-19 pandemic, we may limit the number of guests in the Museum at a time. Online tickets are sold to allow for no-contact payment. Tickets can be purchased in-person at the museum as well. Our housekeeping and guest services staff have procedures in place to keep public areas clean and disinfected before, during, and after your visit.

In accordance with updated CDC Guidelines, the Neville Public Museum has updated our mask policy. Masks are now optional for all guests, staff, and volunteers in the museum. We will continue to partner with our local public health department to ensure the health and safety of our visitors and community. If you have any questions or concerns, please feel free to contact us. 
 

How to Purchase Tickets


Visits to the Museum can be reserved by purchasing tickets online. Members can also reserve their free-visit times.

For your safety and the safety of our staff, the number of visitors will be limited based on the guidelines from the Badger Bounce Back plan recommended by the Wisconsin Department of Health Services.

Purchase tickets for your reserved visit one of these three easy ways. Visits are available within a two-week period from today’s date:

1. Buy online 

Buy Tickets Here 

2. Call us at 920-448-7842 during Museum hours. Please have preferred visit dates in mind. Payment is required upon reservation--please have a credit/debit card ready.


3. Purchase at the door. 


Note: To redeem free passes or reciprocal ASTC Passport membership, please call 920-448-7842 to purchase tickets in advance, if desired.


For your safety and the safety of our staff, the following protocols are in place:
  • In accordance with updated CDC Guidelines, the Neville Public Museum has updated our mask policy. Masks are now optional for all guests, staff, and volunteers in the museum. We will continue to partner with our local public health department to ensure the health and safety of our visitors and community.
  • Our housekeeping and guest services staff have been trained to keep public areas clean and disinfected before, during, and after your visit.
  • Hand sanitizer is readily available throughout the Museum.
  • Maintain physical distancing of at least six feet from other guests and staff.
 

Frequently Asked Questions

What exhibits are currently open?
Visit our Current Exhibits page for more information on what you’ll see.
What qualifies as a Face Covering?
“Face covering” means a piece of cloth or other material that is worn to cover the nose and mouth completely. A “face covering” includes, but is not limited to, a bandana, a cloth face mask, a disposable or paper mask, a neck gaiter, or a religious face covering. Since our May re-opening we have been wearing masks to protect our guests, staff, and volunteers. In accordance with updated CDC Guidelines, masks are now optional for all guests, staff, and volunteers in the museum. We will continue to partner with our local public health department to ensure the health and safety of our visitors and community. We look forward to seeing you soon.
Can we go through the Ice Cave and see the Mastodon?
Yes! After 16 months of renovation, the new Generations Gallery is now open through the Ice Cave for guests to see favorites, such as Stompy the Mastodon and the Ice Harvesting video in their new environment, a well as brand new displays featuring exposed collections and art from the permanent collection only seen in collections storage until now.
What time is the Museum open?
The Museum is open Tuesday noon-8pm, Wednesday through Saturday 9am-5pm, and Sunday noon-5pm. The Museum is closed on Mondays.
When is my ticket valid?
At this time, we are no longer doing timed ticketing. Your ticket is valid for an entire day. You may arrive at any time during regular Museum hours that day (see previous question for hours). Last entry for the day is 1 hour before close. Tickets are not limited at this time. We will follow CDC and local public health recommendations and may reinstate limited tickets if needed to protect our community.
Can I access the Museum before my time slot?
At this time, we are no longer doing timed ticketing, nor are we limiting museum capacity. You may enter the museum at any point during the day of your purchased ticket. Last entry for the day is 1 hour before close. We will follow CDC and local public health recommendations and may reinstate limited tickets if needed to protect our community.
Can I walk up and purchase tickets?
You are welcome to walk in and purchase tickets at the door. 
How can I purchase tickets in advance?
Advance admission can be purchased online or by phone. You will need to select a date and number of tickets. Tickets are available up to 2 weeks from the current date.
Do members need to reserve a timed ticket?
Members can reserve a free ticket online for each person in their group (account sign in required) or by phone. Reserving your ticket in advance is not currently required. Members are allotted the number of tickets per your current membership level.
How do I become a member of the Neville Public Museum?
Membership is a great value! Becoming a Friend of the Neville is easy: click here for more information. If you have already purchased your tickets, please call 920-448-7842 to have the cost of your tickets applied to a new membership!
How do I reserve a ticket if I have a free pass or have a membership at another ASTC Passport Museum?
Please call the Museum at 920-448-7842 to reserve your ticket. You’re welcome to redeem free passes or use your reciprocal membership at the door. You will not be able to reserve a ticket online. If you need to pay for other members of your party, this can be done at the same time.
What if I can no longer go on my reserved visit day?
If you are no longer able to attend your scheduled date, please call the Museum at 920-448-7842. We will transfer your tickets to a new date. Cancellations received at least 24 hours before your visit will receive a full refund, if a new date is not possible.
What health and safety protocols are in place at the Museum?
For your safety and the safety of our staff, the following protocols are in place:
  • In accordance with updated CDC Guidelines, the Neville Public Museum has updated our mask policy. Masks are now optional for all guests, staff, and volunteers in the museum. We will continue to partner with our local public health department to ensure the health and safety of our visitors and community.
  • Our housekeeping and guest services staff have procedures in place to keep public areas clean and disinfected before, during, and after your visit.
  • Hand sanitizer is readily available throughout the Museum.
  • Maintain physical distancing of at least six feet from other guests and staff.